Hardwood flooring is a major focal point to any home and an investment meant to provide you with years of service, but sometimes circumstances arise, such as product failure, installation errors, and poor site conditions, turning your beautiful floor into an unsightly mess. Robert Tucker of Wood Floor Consulting can offer independent inspections for all of your hardwood flooring complaints such as; cupping, buckling, gaps between boards, splitting, board damage, finish problems, adhesive failure, manufactures defects and more….
Robert Tucker has over 40 years of experience in the wood floor industry and a NWFA schooled and certified inspector that can determine the cause of a complaint.
Inspectors are often retained to settle complaints in hopes of avoiding legal action. Certified Wood Flooring Inspectors are available to investigate the cause of a complaint and render a non-biased report based on observations and standard field tests obtained during the inspection.
Inspectors are equipped to test for conditions such as moisture. Moisture causes the greatest damage to wood flooring, and is typically the root cause of many complaints.
Trapped moisture under wood floors can create all kinds of problems. Failures can occur within days, to even a few years following installation. Failed floors or coatings will not only result in an expensive material loss, but in most cases the user of the floor will have to totally move out in order to fix the problem. These problems are very common throughout the United States and result in billions of dollars in damages annually.
The primary cause is that well meaning owners, architects, general contractors and floor covering companies were simply unaware of the incompatibility that sometimes occurs between the flooring species chosen and the environment the flooring is to be installed in or because construction schedules or costs, poor decisions were made regarding your wood floors.
The majority of floor system failures could have been avoided if the site conditions were evaluated properly prior to installation, when measures could have been taken to avoid the problem.
Whether you are currently experiencing problems with an existing hardwood floor or you are planning on installing a new floor, Wood Floor Consulting can help.
Robert Tucker, CWFI, CSA
NWFA (National Wood Floor Association) Certified Inspector and Certified Sales Advisor
